In a recent episode of Your Garage on On The Ramp, we visited Awesome GTI in Manchester, a standout destination for automotive performance enthusiasts. Owned by Mark, this facility has become a shining example of what’s possible with vision, dedication, and innovation.
A Bold Move in Challenging Times
Mark welcomed us to Awesome GTI’s new home, a modern and meticulously designed workshop. The move into this space began during the early days of the COVID-19 pandemic, a risky time for such a significant investment. However, Mark’s determination to create a facility that blends cutting-edge technology with exceptional customer service paid off.
A Customer-Centric Approach
One of the highlights of Awesome GTI is its Dyno Suite, designed with the customer experience at its core. The suite offers a clear view of vehicles being worked on, complete with headphones for live communication between customers and technicians during dyno runs. This hands-on approach allows customers to follow the progress of their vehicles in real time – an experience rarely found elsewhere in the UK.
The customer reception area is equally impressive. A sleek coffee bar and comfortable seating provide a welcoming atmosphere, while integrated technology allows customers to browse products or simply relax. This attention to detail reflects Mark’s commitment to creating an inviting space that’s as functional as it is stylish.
A Workshop Like No Other
The workshop itself is a masterclass in organisation and efficiency. With eight bright, well-lit bays – including a scissor lift for geometry work – and a comprehensive gas extraction system, it’s a facility built for precision. Every station is equipped with integrated toolboxes and fluid dispensers, underscoring the team’s focus on streamlined operations.
Advanced equipment, such as a Hunter wheel alignment machine and walnut blasting tools, showcases the commitment to quality. Mark’s favourite addition? The cleaning machine – a detail that speaks volumes about his insistence on maintaining an immaculate workspace.
Building a Community
Beyond the day-to-day operations, Awesome GTI has cultivated a thriving network of over 230 garages, offering training, technical support, and access to performance parts. This collaborative approach fosters a sense of community within the independent garage sector, empowering other workshops to expand into the performance market with confidence.
Investing in Staff
Mark’s focus isn’t just on cars; it’s also on people. A fully equipped on-site gym provides staff with a unique perk that supports their well-being and attracts new talent. It’s a thoughtful touch that demonstrates the company’s commitment to its team.
Looking Ahead
While the facility is already an industry leader, Mark is not resting on his laurels. Plans to enhance inventory systems and improve efficiency are already underway, ensuring Awesome GTI remains at the forefront of the automotive industry.
Awesome GTI is more than a workshop – it’s a hub for innovation, collaboration, and exceptional customer care. Mark’s vision has transformed the business into a standout example of what independent garages can achieve.
Catch the full tour on Your Garage via the On The Ramp YouTube channel and see for yourself what makes Awesome GTI so special.
